Making A Motor Vehicle Claim

You should not admit liability nor agree to any course of action, other than emergency measures carried out to minimise the loss, until you have agreement from either your insurer or us.

You can contact Falcon Claims Service on 08445570717. This service is operated on our behalf by our carefully chosen partner Claims Recovery Service; who will process your claim as quickly and smoothly as possible and provide a courtesy vehicle when applicable.

Making Any Other Claim Including Households or Liability

Please refer to your Insurer's Policy Booklet and use the claim helpline number detailed in your policy booklet. You should not agree to any course of action, other than emergency measures carried out to minimise the loss, until you have agreement from either your insurer or us.

Should you have any problems making a claim, please call us on 08445570720 and we will be only to pleased to help.

Opening Hours

Customer Services:

Telephone: 0844 557 0720

Claims:

Telephone: 0844 557 0717 - 24 Hours

Sales and Renewals:

Telephone: 0800 221 8272