Get a FREE online quote
Save time & money with Falcon or call 0121 679 7265 and put us on test to see how much we can save you!
Introducing Falcon Claims Assistance powered by Morgan Clark Loss Assessors
As a member of Loss Guard, Falcon’s staff and clients have access to expert insurance claim advice 7 days a week on claims of all sizes. Then, should the need arise, and a client of Falcon needs to make a claim, they would have an experienced Morgan Clark Loss Assessor on their side from day one. Falcon’s client would be guided through the insurance claim process by a professional, giving them peace of mind. Loss Guard offers Falcon’s clients professional insurance claim management for buildings, contents, fixtures & fittings, business interruption and loss of
Benefits of Loss Guard for Falcon’s clients
- Nationwide management of insurance claims.
- Access to the Loss Guard Helpline 7 days a week.
- Site visits within 24 hours of notification of a claim, where necessary.
- Transparency via the Loss Guard Client Portal enabling all parties to keep track of claim progress.
Are you involved in a claim or looking to make a claim but are not getting help from your broker?
Give us a shout and we can help you.
How Loss Guard works…
1
As Falcon Insurance is now a Loss Guard member, their clients
automatically become members with them.
From day one, Falcon's staff and clients can access the Loss Guard Helpline to speak to an experienced Loss Assessor with any insurance claim related
questions.
2
In the event of a claim, the policyholder will be offered claims
management support from a Morgan Clark Loss Assessor.
Should Morgan Clark be appointed, the claim will be uploaded to the Loss
Guard Client Portal and access will be emailed to Falcon and the
policyholder to follow the claim’s progress.
3
The policyholder’s Loss Assessor will liaise with all parties to ensure
communication is regular and progress is continuous.
The policyholder will have their Loss Assessor's direct contact details to
avoid any delays or the need to go through a call centre.
Loss Guard Client Portal
Morgan Clark have developed a bespoke insurance claim management system that will give Falcon Insurance and the policyholder full transparency on the progress of the insurance claim. Of course, all parties will be in contact throughout the process, however updates will be logged on the Loss Guard Client Portal so the Falcon Insurance team and the policyholder can keep abreast of developments at a glance.
- The portal securely stores all claim information in one place, such as contact details for each party involved, policy details and uploads of all relevant documents.
- Email notifications will be sent to Falcon Insurance and the policyholder as milestones are reached in the claim.
About Falcon Insurance
Falcon Insurance specialise in providing a wide range of insurance products to landlords and businesses alike. Providing comprehensive protection and support, at affordable prices, Falcon Insurance are quick, effective and provide a reliable and friendly service.
The vast insurance products at Falcon Insurance covers businesses, properties and vehicles, which means you can get all your insurance from the same place.
The widely experienced team at Falcon Insurance are able to provide high-quality services at an affordable price, helping to save you money. Using their quick quote service, customers can log on today and find out how much they could save. Other benefits to using Falcon Insurance include:
- Flexible payment options
- A 24-hour claim line, enabling customers to call whenever they need to make a claim
- Fast documentation and a quick and easy service
- Customer service that is second-to-none
- Knowledgeable and friendly staff
Whether you are a business owner, a landlord, or a property owner, Falcon Insurance are able to help to protect you and your assets from the worst possible eventualities. And because the team at Falcon insurance are so experienced and are fully trained, they provide quality advice. They will never try to sell you an insurance policy you do not need or will not cover you and they will make sure your insurance policy covers you completely in the event of something happening. Giving you the peace of mind that you are being protected by a professional company who puts your best interests first.
Are you involved in a claim or looking to make a claim but are not getting help from your broker?
Give us a shout and we can help you.
Once the policyholder has appointed Morgan Clark, the team will:
- Establish liability with the insurance company as quickly as possible.
- Determine values at risk and sums insured.
- Deal with all aspects of underinsurance and betterment.
- Attend meetings with insurers, loss adjusters and forensic accountants to ensure all aspects of the claim are dealt with efficiently and the maximum settlement is achieved.
- Prepare and negotiate claims for emergency interim funds, making sure major difficulties do not arise due to cash flow problems – such as paying staff and suppliers for commercial clients.
- Advise the client of the options available regarding temporary commercial premises relocation or alternative residential accommodation.
- Oversee the reconstruction of the building, ensuring that alterations and improvements are at minimum or no cost to the client.
- Process valuations and all contract documentation. In the event that any variations arise, we will negotiate with the loss adjuster to ensure recovery in full under the policy.
- Prepare and negotiate settlement of all relevant claims – buildings, contents, alternative premises/ accommodation, business interruption, fixtures, fittings & machinery. All aspects of the policy cover will be fully utilised and all settlement options will be thoroughly explored.
Why Falcon Insurance?
Fast documentation
Unrivalled customer service
Competitive rates
24 hour claim line
Knowledgeable friendly staff
Flexible payment options
UK based call handlers
Are you involved in a claim or looking to make a claim but are not getting help from your broker?
Give us a shout and we can help you.
Underinsurance and the Average Clause
Did you know underinsurance can seriously affect your insurance claim and therefore can be devastating to business and individuals this makes it very important to make sure you have the proper coverage you require.
Learn More
